Terms & Conditions — Barkha Beauty

Terms & Conditions

Welcome to BarkhaBeauty.com

By continuing to browse and use this website, you agree to comply with and be bound by the following Terms and Conditions of use, which, together with our Privacy Policy, govern Barkha Beauty’s relationship with you in relation to this website.

1. Eligibility

  • If you are below the legal age of consent in your country, your parent or legal guardian must review and agree to this Agreement on your behalf.
  • If you are under 13, you may browse the Site but cannot provide personal information, make purchases, or register.
  • You are responsible for ensuring your use of the Services adheres to all applicable laws and regulations.
  • Access to the Site is not permitted if this Agreement conflicts with any applicable laws.
  • The Site is not intended for children under 13.
  • To make a purchase on the Site, you must be at least 18 years old or the age of majority in your jurisdiction.

Privacy Policy

01. What We Collect

We may collect, store, and/or process personally identifiable information, including Personal and/or Sensitive Information, when you:

  • Save or provide us with data.
  • Set up an account on the Site.
  • Communicate with us via phone, email, chat, or other means.
  • Enter contests, promotions, or surveys.
  • Use the Gift Card services on the Site.
  • Participate in our events.

This may include:

  • Your name, email, postal addresses, phone number(s).
  • Names, addresses, and phone numbers of recipients of purchases.
  • IP addresses, product interests, opinions, and preferences.
  • Sensitive personal data such as:
    • Financial details (bank, credit/debit card info).
    • Passwords.
    • Health and medical history.
    • Gender and sexual orientation.

We may also track device or usage data through cookies, logs, and web beacons.

02. Purposes of Collecting Information

Barkha Beauty may use your Personal or Sensitive Information to:

  • Deliver ordered products to your chosen address.
  • Process gift card transactions.
  • Learn shopping preferences and improve experiences.
  • Send surveys, offers, and marketing communications.
  • Conduct research to measure customer service and performance.
  • Provide order updates and promotional communications (auto-renewed every 180 days).
  • Respond to queries and provide information about our services.
  • Notify you about important changes, terms, or policies.
  • Personalize your browsing and shopping experience.
  • Assist in addressing site-related issues and technical problems.
  • Administer the Site and Services.
  • Protect site integrity and comply with legal/judicial obligations.

03. With Whom We Share Information

We keep your information confidential and disclose it only on a need-to-know basis to:

  • Our employees, contractors, affiliates, consultants, and service providers.
  • Delivery partners, beauty service providers, and suppliers.
  • Other third parties, with your consent (for example, social apps).

We do not sell or rent your information to third parties. However, in case of a merger, acquisition, or business transfer, your information may be transferred accordingly.

We may disclose data if required under applicable law or to comply with legal obligations.

04. Cookies

  • Cookies are small files stored on your device to improve user experience.
  • They help track preferences, activities, and frequency of visits.
  • Most browsers accept cookies, but you may block them via browser settings.
  • Blocking cookies may affect site functionality.

05. Data Retention

  • We retain Personal and Sensitive Information only as long as necessary or legally required.
  • Data is safeguarded through administrative, technical, and physical measures.
  • We are not responsible for data loss due to force majeure events such as hacking, natural disasters, riots, or government actions.

06. Opt-Out Options

You may opt out of:

  • Promotional communications: Contact customer care or unsubscribe via provided options.
  • Behavioral advertising: Block cookies in browser settings.
  • Removing content: Email details to info@barkhabeauty.com to request removal of posted content.

07. Withdrawal of Consent

You may withdraw consent at any time by contacting us. However, if our services depend on your data, withdrawal may prevent us from delivering those services.

08. Security

We take all reasonable precautions to protect your information. However, Barkha Beauty shall not be liable for unauthorized access or misuse by third parties.

09. Contact Information

Customer Service Desk

10. Disputes

  • This Privacy Policy is governed by the laws of the UAE.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai.